Last updated: 29 October 2026
This policy explains how LaserMuse Art (“we”, “us”), a creative laser-engraving studio based in Papagos, Athens, Greece, collects and uses personal data when you visit lasermuseart.com or contact us. We respect your privacy and handle your data in line with the EU General Data Protection Regulation (GDPR).
Who is responsible for your data
LaserMuse Art, Papagos, Athens, Greece · Email: info@lasermuseart.com
What data we collect
- Contact form: your first and last name, email address, phone number (optional), the type of creation you are interested in and your message.
- Emails and messages you send us directly, including any images or details of the piece you would like us to create.
- Website usage data: anonymous statistics such as pages visited, device type and approximate location, collected through cookies (see below).
Why we use your data
- To reply to your enquiry and prepare a design proposal or quote — based on your consent and on steps taken at your request before an order.
- To create, deliver and invoice your order — necessary for our agreement with you and for our legal and tax obligations.
- To understand how visitors use our website and improve it — based on your consent to statistics cookies.
We do not sell your data and we do not send newsletters or advertising without your separate permission.
Cookies
- Essential cookies keep the website working, remember your language and your cookie choice.
- Statistics cookies (Google Analytics 4 through Google Tag Manager) help us understand visits to the website. You can accept or decline them in the cookie banner, and you can delete cookies at any time in your browser settings.
Who receives your data
- Hostinger — hosts our website and email.
- Google — website statistics (Google Analytics) and, if you contact us through Google, Google services.
- Couriers and accountants — only when needed to deliver or invoice an order.
Some of these providers may process data outside the European Union; in that case they use the safeguards required by the GDPR, such as the EU Standard Contractual Clauses.
How long we keep your data
We keep enquiries for as long as needed to answer you and for up to 2 years afterwards, unless they lead to an order. Order and invoice records are kept for the period required by Greek tax law.
Your rights
You can ask us at any time to access, correct, delete or limit the use of your data, to receive a copy of it, or to object to its use, and you can withdraw your consent at any time. Simply email info@lasermuseart.com. You also have the right to file a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
Changes
We may update this policy from time to time. The latest version is always published on this page.